Pharmaceutical supply chains run on outsourced partners: contract manufacturers, packagers, cold-chain carriers, and logistics providers. Each agreement spells out rates, price adjustments, pass-throughs, deliverables, and credits in detail. After signature, though, the schedules, amendments, and service records that define what’s owed rarely sit in one place. Invoices often get approved against the terms people remember rather than the ones the agreement names.
That’s a visibility gap, not a performance failure, and it’s one you can close. The Delivery Audit Checklist was developed for the masterclass Trust and Verify: Making Partner Accountability Measurable at LogiPharma US 2026. It gives finance, procurement, and supply chain teams a practical way to put three things side by side: what was agreed, what happened, and what was paid.
Start with one agreement (the highest spend, the most complex, or the one that hasn’t been revisited in a while) and work through five focused steps.
In this checklist, you’ll explore:
- How to confirm your agreement includes a commercial or financial audit clause, not only a quality audit clause
- Why reading the agreement before the invoice clarifies what was promised before you review what was claimed
- What to verify on pricing, including index-based adjustments, labor caps, pass-through costs, and surcharges
- How to test whether work billed as out of scope was already covered by the base price or a program fee
- How to track required deliverables, such as batch records, temperature data, and KPI reports, against their due dates
- How to make sure credits, true-ups, rebates, and reservation fees reach an invoice, and how to carry what you learn into the next renewal
Partner accountability works best when it’s measurable and shared. The goal isn’t a dispute. It’s a clear, documented picture both sides can work from, so questions get resolved in conversation before they become claims, and stronger terms get written into every renewal.